New tool Downtime is not free. Prove it in 60 seconds. Clients say FibREX is expensive because downtime feels “random” and “not that bad”. This tool fixes that. It calculates real productivity loss (monthly + yearly) so you can show the value of failover in plain numbers. Run the Downtime Analyzer Request FibREX ... Read More »

  New tool VoIP CDR Excel Macro for Monthly Billing We built a macro that automates the boring work on your monthly VoIP CDR reports: formatting, sorting, calculations, and cleanup. Open your CDR in Excel, run the macro, and you are done. Download Macro Download Readme Get Help / Request Tweaks Faster ... Read More »

  New system Introducing our new Network Status Page Track live outages, fibre breaks, and network performance in one place. Updated by our team in real time and available on both our website and the Contact Portal. View Status Page Open Client Portal Live Incident Tracking See current outages, fibre breaks, ... Read More »

  New feature Introducing the new iTEAM WhatsApp System Log tickets in seconds, get real-time updates, and stay in the loop from anywhere — now right inside WhatsApp. Start on WhatsApp Open Client Portal Instant Tickets Log a support ticket directly in WhatsApp — no login required. Live Updates Get the ... Read More »