New feature

Introducing the new iTEAM WhatsApp System

Log tickets in seconds, get real-time updates, and stay in the loop from anywhere — now right inside WhatsApp.

Instant Tickets
Log a support ticket directly in WhatsApp — no login required.
Live Updates
Get the latest status on any open ticket, in real time.
Works with Email & Portal
Prefer email or the Client Portal? Use them together seamlessly.

How to get started

  1. Save our WhatsApp number: +27 82 371 3753
  2. Send Hi to begin (or tap here: open WhatsApp).
  3. Follow the guided menu to Log a Ticket or Check Ticket Status. This works best on mobile — the WhatsApp menus make it super quick and easy.
 
 
Fully integrated with our support system. Ticket numbers, priorities, and updates stay in sync with your email and the Client Portal.
Need help getting set up? We will assist you on WhatsApp or via the Portal.
Try WhatsApp Now
iTEAM • Better, faster support — powered by WhatsApp
 


Friday, August 8, 2025

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