We are excited to announce our new iTEAM product: FibREX
This is a unique product as it allows your clients to have Fibre primary & a Fibre backup in failover configuration. This enables you to have happier clients with even better SLA's in place between you and your client.
FIBREX REQUIREMENTS
In order for us to support your FibREX needs, both LA & DFA need to be feasible at the same location. This can be very time consuming for you to check, thus we have made this extremely easy by adding this on to our Feasibilities MAP:
FIBREX FEASIBILITY CHECK
STEP1: LOGIN TO THE ITEAM PORTAL
LOGIN URL: https://contact.iteam.co.za
NOTE:
If you don't have login access, please reach out to our Systems Manager - Philip Willemse via E-Mail: philip@iteam.co.za
STEP2: NAVIGATE TO ITEAM SERVICES -> INTERNET FEASIBILITY
STEP3: NAVIGATE TO INTERNET FEASIBILITY & TYPE IN THE ADDRESS OF A CLIENT IN QUESTION
STEP4: CLICK ON CLIENTS ADDRESS IN QUESTION AND CHECK FIBREX FEASIBILITY
Should you have any queries, please reach out to our Systems Manager - Philip Willemse via E-Mail: philip@iteam.co.za
Tuesday, May 2, 2023